Screenprinting FAQ

Frequently Asked Questions - Screen printing

Can I get a sample with my screenprinted logos before I order?
How closely can you match the ink colours to my logo?
We're in a hurry! What is your turnaround time?
How long will the design stay on the garment?
Can I order one print run with adults and childrens t-shirts?
How can I order a screen printing job?
What are your payment terms?
Can I get reprints of older designs?
How much will my printing cost?
Do you have a minimum order quantity?

Can I get a sample with my screenprinted logos before I order?

Yes, you can. Provided that you pay a set up fee for making the screens and the sample. If your order materalises, depending on the quantity required, the setup fee will be offsetable against the final invoice. If it doesn't, the set up fee is non-refundable. In case all you want is reassurance on the quality of our work, you can also see samples of our past work at our showroom in Dar-es-Salaam.

How closely can you match the ink colours to my logo?

For smaller orders, we offer customers the choice from our standard colours. Keeping standard shades of inks reduces the costs for all and our range is wide enough for all but the most discerning customers. For them, we offer ink shade matching. Conditions apply, please contact for details.

We're in a hurry! What is your turnaround time?

For most jobs production time is 3-5 working days. But this is after all art and/or samples have been completed and approved and a deposit paid. The usual bottleneck is art production and approval. A typical time-line might be: Day l- Art is provided to us. Day 2-3 Art is inspected and necessary changes are made. Day 4- Art is returned to you. Day 5- We receive approval and a deposit. Day 6-10 Order is run and delivered.

Remember that these are business days and also that if the art is not approved and needs further work or if we need to produce a sample extra time must be allowed. If you need to receive your job on a certain date please let us know at the outset. Plan ahead!

We can meet urgent deadlines. Rush jobs of 1 to 3 days can often be accommodated but are be subject to a rush surcharge. In many of these cases, short cuts to the standard operating procedure like art work approval or sample approval have to be made in order to meet the deadline. However, clients will have to waive all claims in the unlikely event that the prints do not turn out the way they had been envisaged.

How long will the design stay on the garment?

The printing will last the useful life of the garment. What we mean by that is the design will show wear and fading at about the same rate as the garment. Normally this means a life span of several years.

Can I order one print run with adults and childrens t-shirts?

T-shirts are available in youth sizes but usually in a more limited color palette. Keep in mind that if you require your art be reduced for the children size shirts, you may incur additional setup costs.

How can I order a screen printing job?

If you live in Dar-es-Salaam, please visit our showroom at Jamaat Street in the city centre (see map), where you can not only see samples of our promotional clothing, both printed and plain, but our sales staff can help you work out the cost of your promotional merchandise order and advise you how to make the best use of your personalised clothing design. Alternatively, we are happy to take fax and email orders as well as give advice by telephone.

Select your apparel - Use our catalog, or choose from showroom.
Bring PRINT READY artwork or if you don’t then we need to create your artwork. The better the existing artwork you supply the less time it takes.
Choose the size and placement of your designs (how big and where on the shirts).
Choose your ink colors
Pay deposit prior to order and the remainder at pick up.
Most orders are completed in a week to 10 days.

What are your payment terms?

All screen printing orders from individuals and/ or SMEs must be accompanied by a 50% advance. Balance is payable before taking delivery. Samples will be made on approval of artwork. Production run will take place after receiving sample approval. Any changes after artwork or sample approval will result in extra charges.

We will accept purchase order and payment on invoice if your organisation is approved for credit by our finance department. Generally those who would qualify would be government and local agencies, reputed multinationals and well known NGO's. Please contact us for getting your organisation approved.

Can I get reprints of older designs?

Reprints are no problem. Generally, we will retain your art on file and screens for 3 months for faster turnaround. Sometimes we maintain screens for upto one year for regular reprinted designs. If your design is to be reprinted with no art changes then normal production is 3-5 days after we receive your order and deposit. To make it easier to reprint, please bring in a sample of the earlier print run so that we can match the inks and designs faster.

How much will my printing cost?

The price depends on quantity ordered, size and placement of prints (how many logos and what places on the garment), the number of colours per logo and whether it is a rush job or not. Since we provides a custom product we are happy to provide a quote for any garments or branding that you require. We provide quotes free of charge. There are price breaks for large volume orders so the more you order the cheaper the unit price will be. Our price quotes are valid for 7 days. To request a quote, call or email us.

Do you have a minimum order quantity?

Yes, for screen printing jobs the minimum is 100 pieces, if you want less we may be able to accomodate you using Heat transfer printing depending on how busy we are.